![]() With more manufacturing operations requiring more products, “We’re getting pushed for time,” he admits. LENOX has invested strongly in its capacity, productivity, quality and safety, Director of Operations Dave Robinson says. “We think we’ve found something the whole marketplace is calling for.” Pushing Improvements This allows LENOX to provide an “umbrella of selling solutions,” Vice President of Sales Craig Vogel says. ![]() “ make sure we’re helping the customers find the best performance and achieve their cutting goals,” Lacroix says. The company’s associates help install the blade, adjust sawing parameters, like the band speed and feed rate, and walk through proper sawing techniques, like blade break-in procedure. “Once the consultation is done, we have a Sawing Solutions Group that will come into their facility, tune up their saw and make sure that saw is in top working order so you can get the most out of our tooling,” Lacroix says. LENOX then creates products for that particular application. Others want better part finish, so they require less downstream processing on more costly operations,” he says. ![]() “Some people want to cut longer or faster. Typically, LENOX’s sales team will consult with end-users and develop an understanding of their applications and goals. “The way we’ve gotten there has really been a combination of high-performance products and industry-leading service,” he says. LENOX has more than a 30 percent share of its market, Lacroix says. “My own family – between my siblings, my father, cousins and extended relatives – have 130 years of service and counting,” Rooke says. The offering further evolved to include carbide tipped blades in 1985, which are still growing at elevated rates.Īlthough the Davis family no longer owns LENOX, the company employs a number of families whose members have long worked for it. LENOX now offers the broadest portfolio of bi-metal band saws, which comprise the majority of the band saw market. In 1965, American Saw purchased an electron beam welder, enabling them to be the first to produce American-made bi-metal band saw blades in high volume production. These included a line of hole saws in 1959. “Every step of the way, they added waves of innovation and expanded their product line to better serve our customers.” Eventually, ownership of the firm was fully assumed by the Davis family, which grew it through decades of investment, product and manufacturing innovation, and a strong desire to add value to customers’ operations, Rooke says.ĭuring both world wars, “They endured shortages of critical raw materials that made just getting through the week a challenge,” he says. The company’s first product was a hand hacksaw blade that a century later, remains an integral part of LENOX’s product line. “In a small, industrial building in downtown Springfield,, they began production.” “They identified that the world needed a good supply of high quality hacksaw blades,” Senior National Account Manager Brian Rooke explains. The company started operations in 1915, when entrepreneurs John Swanson, Carl Ericson and Carl Davis founded the American Saw & Manufacturing Company and marketed products under the trade name LENOX. ![]() “When we’re talking to plant managers and operations managers, we try to deliver a solution that’s going to help them be more productive and increase the efficiency of their sawing department,” Director of Marketing Matthew Lacroix explains.īased in East Longmeadow, Mass., LENOX designs, tests and manufactures industrial band and circular saw blades, power tool accessories and hand tools. In no event shall LENOX be liable for incidental or consequential damages.For more than a century, LENOX has set itself apart through innovation and by doing more than merely selling a product. LENOX makes no other warranties, express or implied, concerning the product or the merchantability or fitness thereof for any purpose. This warranty is void if the product is repaired or modified in any way by anyone other than LENOX. This warranty does not apply to product that has been damaged as a result of improper maintenance, accident or other misuse, or which fails to operate due to normal wear and tear. All other products are covered under our manufacturer′s warranty which guarantees the products to be free from defects in material and workmanship for a period of 90 days. Please provide proof of date of purchase when making claim. LENOX warrants to the original owner that its products are free from defects in material and workmanship for the following periods from the date of the original purchase: Hand Tools are warranted for the anticipated life of the tool torches and torch accessories are warranted for three years. ![]()
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